Found 149 results for your keywords: subject="Customer relations"
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Selling After the Crisis

1
(Cespedes, Frank V.)

How to Shift from Selling Products to Selling Services

1
(Chung, Doug J.)

How Direct-to-Consumer Brands Can Continue to Grow

1
(Rangan, V. Kasturi) (Schlesinger, Leonard A.) (Corsten, Daniel) (Higgins, Matt)

Fighting Bias on the Front Lines

1
(Feldberg, Alexandra C) (Kim, Tami)

Net Promoter 3.0.

1
(Reichheld, Fred) (Darnell, Darci) (Burns, Maureen)

Drive Innovation with Better Decision-Making

1
(Hill, Linda A.) (Tedards, Emily) (Swan, Taran)

Analytics and dynamic customer strategy : big profits from big data

1
(Tanner, John F.)

The Power of understanding people : the key to strengthening relationships, increasing sales, and…

1
(Mitchell, Dave)

Behavioral marketing : delivering personalized experiences at scale

1
(Walters, Dave)

Unselling : the new customer experience

1
(Stratten, Scott)

Igniting customer connections : fire up your company's growth by multiplying customer experience …

1
(Frawley, Andrew)

Value space : winning the battle for market leadership : lessons from the world's most admired co…

1
(Sheth, Jagdish N.) (Mittal, Banwari)

Zero time : providing instant customer value--every time, all the time

1
(Kozmetsky, George) (Pearlson, Keri E.) (Yeh, Raymond)

Perbaikan Customer Relationship Management melalui Optimasi Customer Feedback Form, Database Pela…

1
(Dony Abdul Chalid (Pembimbing/Promotor)) (Avanti Fontana (Penguji)) (Arviansyah (Penguji)) (Fatimah Jasmine)

Beyond the sales process : 12 proven strategies for a customer-driven world

1
(Andersen, Steve) (Stein, Dave)

Critical service logic: making sense of value creation and co-creation

1
(Gronroos, Christian) (Voima, Paivi)

The Value effect : a murder mystery about the compulsive pursuit of "the next big thing"

1
(Guaspari, John)

Strategic customer management : integrating relationship marketing and CRM

2
(Payne, Adrian) (Frow, Pennie)

X : the experience when business meets design

1
(Solis, Brian)

Customer relationship management

1
(Anderson, Kristin) (Kerr, Carol)
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