Pusat Sumber Belajar FEB UI
FAQ
Berita
Rooms
Bantuan
Area Anggota
Pilih Bahasa :
Bahasa Inggris
Bahasa Indonesia
Search
Google
Advanced Search
Semua Koleksi
ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Pidato Guru Besar
Skripsi
Studi Kasus FEB UI
Tesis
Video
*sometimes there will be ads at the top, just scroll down to the results of this web
Found
96
results for your keywords:
subject="Customer service"
For search variations, try Google search/Advanced search
Hal. Awal
Sebelumnya
1
2
3
4
5
The Effect od stating expectations on customer satisfaction and shopping experience
1
(Simonson, Itamar) (Ofir, Chezy)
Customer service yang baik landasan pencapaian customer satisfaction
1
(Assauri, Sofjan)
Total Customer Service. The Ultimate Weapon
1
(Davidow, William H) (Bro Uttal)
The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …
1
(Heskett, James L.) (W. Earl Sasser)
Discovering the soul of service: the nine drivers of sustainable business success
1
(Berry, Leonard L.)
The innovator's dilemma: the revolutionary national bestseller that changed the way we do business
3
(Christensen, Clayton M.)
Command performance - the art of delivering quality sercive
1
(Martin, John E.)
Total access : giving customers what they want in an Anytime, anywhere world
1
(McKenna, Regis)
The brave new service strategy : aligning customer relationships, market strategies, and business…
1
(Gutek, Barbara A.) (Welsh, Theresa M.)
The experience economy: work is theatre & every business a stage
1
(Gilmore, James H.) (Pine, B. Joseph)
Peran konten buatan pemasar terhadap niat mengunjungi museum (studi kasus sosial media museum nas…
1
(Dr. Ignatius Heruwasto (Pembimbing/Promotor)) (Dr. Rifelly Dewi Astuti, S.E., M.M (Penguji)) (Daniel Tumpal H. Aruan, M.S.M., Ph.D (Penguji)) (Trisno, Hafizah)
Faktor-faktor yang mempengaruhi kualitas pelayanan publik di unit pelayanan terpadu satu atap kot…
1
(Prijono Tjiptoheridjanto (Pembimbing/Promotor)) (Muhammad Ichwan)
Cepat mengantisipasi masalah customer
1
(Fisamawati)
Customer service : tidak dihasilkan lewat 60 menit pelatihan
1
Pelayanan pelanggan di industri biskuit
1
(Noviani, Lisa)
Tantangan customer service
1
(Irawan, Handi)
Lima dimensi pelayanan di mata nasabah
1
Seulas senyum peneduh nasabah
1
(Mohamad, Karnoto)
Mengukur pelayanan dengan mustery shopping
1
(Puspito, Harry)
Pelayanan prima : puncak prestasi
1
(Bharwani, Sanjay)
Hal. Awal
Sebelumnya
1
2
3
4
5
Informasi
Pencarian Spesifik
×
Judul
Subjek
Pengarang
Tipe Koleksi
Semua Koleksi
ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Pidato Guru Besar
Skripsi
Studi Kasus FEB UI
Tesis
Video
Publish Year
Lokasi
Semua Lokasi
ADB Repository Online
CELEB FEB UI
PSB lt.1 - B. Penunjang
PSB lt.1 - B. Wajib
PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
ISBN/ISSN
Where do you want to share?
×