Found 96 results for your keywords: subject="Customer service"
Hal. Awal Sebelumnya 1 2 3 4 5

Conflicts in the work-family interface: links to job stress, customer service employee performanc…

1
(Netemeyer, Richard G.) (Maxham III, James G.) (Pullig, Chris)

Choosing among alternative service delivery modes: an investigation of customer trial of self-ser…

1
(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)

Total Customer Service. The Ultimate Weapon

1
(Davidow, William H) (Bro Uttal)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Discovering the soul of service: the nine drivers of sustainable business success

1
(Berry, Leonard L.)

The innovator's dilemma: the revolutionary national bestseller that changed the way we do business

3
(Christensen, Clayton M.)

Command performance - the art of delivering quality sercive

1
(Martin, John E.)

Total access : giving customers what they want in an Anytime, anywhere world

1
(McKenna, Regis)

The brave new service strategy : aligning customer relationships, market strategies, and business…

1
(Gutek, Barbara A.) (Welsh, Theresa M.)

The experience economy: work is theatre & every business a stage

1
(Gilmore, James H.) (Pine, B. Joseph)

Peran konten buatan pemasar terhadap niat mengunjungi museum (studi kasus sosial media museum nas…

1
(Dr. Ignatius Heruwasto (Pembimbing/Promotor)) (Dr. Rifelly Dewi Astuti, S.E., M.M (Penguji)) (Daniel Tumpal H. Aruan, M.S.M., Ph.D (Penguji)) (Trisno, Hafizah)

Faktor-faktor yang mempengaruhi kualitas pelayanan publik di unit pelayanan terpadu satu atap kot…

1
(Prijono Tjiptoheridjanto (Pembimbing/Promotor)) (Muhammad Ichwan)

Cepat mengantisipasi masalah customer

1
(Fisamawati)

Customer service : tidak dihasilkan lewat 60 menit pelatihan

1

Pelayanan pelanggan di industri biskuit

1
(Noviani, Lisa)

Tantangan customer service

1
(Irawan, Handi)

Lima dimensi pelayanan di mata nasabah

1

Seulas senyum peneduh nasabah

1
(Mohamad, Karnoto)

Mengukur pelayanan dengan mustery shopping

1
(Puspito, Harry)

Pelayanan prima : puncak prestasi

1
(Bharwani, Sanjay)
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