Found 83 results for your keywords: subject="Retention"
Hal. Awal Sebelumnya 1 2 3 4 5

Do Switching costs make markets less competitive?

1
(Dube, Jean-Pierre) (Rossi, Peter E.) (Hitsch, Gunter J.)

Competitive density and the customer acquisition-retention trade-off

1
(Voss, Glenn B.) (Voss, Zannie Giraud)

Winning the race for talent in emerging markets

1
(Hill, Linda A.) (Conger, Jay A.) (Ready, Douglas A.)

A Longitudinal examination of Net promoter and firm revenue growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

A Longitudinal analysis of customer satisfaction and share of wallet: investigating the moderatin…

1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

Recapturing lost customers

1
(Blattberg, Robert C.) (Thomas, Jacquelyn S.) (Fox, Edward J.)

Valuing customers

1
(Lehmann, Donald R.) (Gupta, Sunil) (Stuart, Jennifer Ames)

RFM and CLV: using iso-value curves for customer base analysis

1
(Yeung, Catherine, W.M.) (Wyer JR., Robert S.)

Embracing excellence : become an employer of choice to attract and keep the best talent Franklin …

1
(Ashby, Franklin C.) (Pell, Arthur A.)

Implementasi relationship marketing dalam upaya retensi pelanggaran dan pengembangan website pada…

1
(Rambat Lupiyoadi (Pembimbing/Promotor)) (Raditya, Riandika)

Pengaruh Employer Branding Terhadap Retensi Dengan Kepuasan Kerja Sebagai Variabel Mediasi (Studi…

1
(Niken Ardiyanti (Pembimbing/Promotor)) (Imansari, Inessa Jasmine)

Optimisasi retensi untuk program reasuransi dengan metode value risk : Studi empuiris pada produk…

1
(Frans Y. Sahusilawane (Pembimbing/Promotor)) (Utami, Agnitya Cantika)

Pengaruh Supportive Learning Environment Terhadap Retensi karyawan Dengan Mediasi Psychological C…

1
(Istyawardhani, RR. Mayadewi) (Dr. Budi W. Soetjipto (Pembimbing/Promotor))

Analisis pengaruh program mandiri fiestapoin dan jenis merchant terhadap preferensi pebnggunaan k…

1
(Haryadin Mahardika (Pembimbing/Promotor)) (Simanjuntak, Saut Martua Uli)

Customer churn prediction menggunakan big data analytics pendekatan untuk mengelola customer rete…

1
(Adrian Achyar (Pembimbing/Promotor)) (Pratama, Aswin Marfan)

Pengaruh lingkungan kerja, dukungan supervisor serta pelatihan & pengembangan terhadap retensi di…

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(Niken Ardiyanti (Pembimbing/Promotor)) (Masoem, Arani Barran)
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