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Hal. Akhir
Critical Incidents and the Impact of Satisfaction on Customer Share
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(Verhoef, Peter C.) (Doorn, Jenny van)
The Long-Term Stock Market Valuation of Customer Satisfaction
1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Groening, Christopher) (Yalcin, Atakan)
When Intelligence Is (Dys)Functional for Achieving Sales Performance
1
(Bakker, Arnold B.) (Verbeke, Willem J.) (Belschak, Frank D.) (Dietz, Bart)
Satisfaction, Complaint, and the Stock Value Gap
1
(Homburg, Christian) (Luo, Xueming)
Delight by Design: The Role of Hedonic versus Utilitarian Benefits
1
(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)
Configurations of Marketing and Sales: A Taxonomy
1
(Homburg, Christian) (Jensen, Ove) (Krohmer, Harley)
Determinants of Perceived Web Site Interactivity
1
(Zinkhan, George M.) (Song, Ji Hee)
The Impact of Consumer Perceived CSR on Brand Loyalty in the Green Cosmetics and Beauty Industry:…
1
(Sri Rahayu Hijrah Hati (Pembimbing/Promotor)) (Ira Iriyanty (Penguji)) (Sri Daryanti (Penguji)) (Mochamad Ahmad)
Ethical climates and their effects on organizational outcomes: implications from the past and pro…
1
(Cullen, John B.) (Simha, Aditya)
the Link between job satisfaction and firm value, with implications for corporate social responsi…
1
(Edmans, Alex)
Do Frontline mechanisms matter? impact of quality and productivity orientations on unit revenue, …
1
(Singh, Jagdip) (Ye, Jun) (Marinova, Detelina)
Do employees view stock options the same way their bosses do?
1
(Wyld, David C.)
Are the best salespeople adaptive knowledge brokers?
1
(Wyld, David C.)
Evaluasi Prosedur Likuidasi Proyek melalui Sistem ERP Oracle oleh PT GV kepada Klien Eksternal = …
1
(Sihol Parulian Aritonang (Pembimbing/Promotor)) (Chaerul D. Djakman (Penguji)) (Rafika Yuniasih (Penguji)) (Karlinda Hasan)
Strategic Change Implementation and Performance Loss in the Front Lines
1
(Singh, Jagdip) (Ye, Jun) (Marinova, Detelina)
Optimal Design of Consumer Contests
1
(Whinston, Andrew B.) (Geng, Xianjun) (Liu, De)
Quasi-Darwinian Selection in Marketing Relationships
1
(Eyuboglu, Nermin) (Buja, Andreas)
The Thought Worlds of Marketing and Sales: Which Differences Make a Difference?
1
(Homburg, Christian) (Jensen, Ove)
Evaluasi Prosedur Transisi PT FTM atas Saldo Awal dari Akun-Akun pada Laporan Posisi Keuangan PT …
1
(Sri Nurhayati (Pembimbing/Promotor)) (Indah Melati (Penguji)) (Panggah Tri Wicaksono (Penguji)) (Ima Fatimah Suwardi)
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)
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