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Hal. Awal Sebelumnya 1 2 3 4 5 Berikutnya Hal. Akhir

Customer Strategy: Observations from the Trenches

1
(Rogers, Martha)

Making Customer Relationship Management Work: The Measurement and Profitable Management of Custom…

1
(Ryals, Lynette)

Reducing Adverse Selection through Customer Relationship Management

1
(Gruca, Thomas S.) (Cao, Yong)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

1
(Moorman, Christine) (Srinivasan, Raji)

The Role of Relational Information Processes and Technology Use in Customer Relationship Management

1
(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)

A Strategic Framework for Customer Relationship Management

1
(Payne, Adrian) (Frow, Pennie)

A Customer Relationship Management Roadmap: What Is Known, Potential Pitfalls, and Where to Go

1
(Staelin, Richard) (Boulding, William) (Ehret, Michael) (Johnston, Wesley J.)

Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale …

1
(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)

The Formation of Buyer-Supplier Relationships: Detailed Contract Drafting and Close Partner Selec…

1
(Wuyts, Stefan) (Geyskens, Inge)

Does Distance Still Matter? Geographic Proximity and New Product Development

1
(Rindfleisch, Aric) (Ganesan, Shankar) (Malter, Alan J.)

Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

1
(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)

Marketing in the Network Economy

3
(Kotler, Philip) (Achrol, Ravi S.)

Whence Consumer Loyalty?

3
(Oliver, Richard L.)

Does gender influence the terms of small business loans?

1
(Largay III, James A.) (Qiu, Xiaodong)

Technophobe vs. techno-enthusiast: does the internet help or hinder the balance between work and …

1
(Coget, Jean-Francois)

the Apple store effect: does organizational identification trickle down to customers?

1
(Coget, Jean-Francois)

Open innovation: past research, current debates, and future directions

1
(Lichtenthaler, Ulrich)

Asosiasi Antara Biaya Perumahan dan Fertilitas di Indonesia Berdasarkan Status Kepemilikan Rumah …

1
(Omas Bulan Samosir (Pembimbing/Promotor)) (Sugiharso Safuan (Penguji)) (Paksi C.K. Walandouw (Penguji)) (Patricia Nadine Putri Kristianto)
Hal. Awal Sebelumnya 1 2 3 4 5 Berikutnya Hal. Akhir