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The Relationships between intangible organizational elements and organizational performance
1
(Carmeli, Abraham) (Tishler, Ashler)
Deregulation, governance structures, and efficiency: the U.S. electric utility sector
1
(Delmas, Magali) (Tokat, Yesim)
Adaptation in vertical relationships: beyond incentive conflict
1
(Lawrence, Paul R.) (Gulati, Ranjay) (Puranam, Phanish)
Niche and performance: the moderating role of network embeddedness
1
(Echols, Ann) (Tsai, Wenpin)
When using knowledge can hurt performance: the value of organizational capabilities in a manageme…
1
(Hansen, Morten T.) (Haas, Martine R.)
The Strategic impetus for social network ties: reconstituting broken ceo friendship ties
1
(Westphal, James D.) (Boivie, Steven) (Chng, Daniel Han Ming)
Mutual commitment to support exchange: relation-specific it system as a subtitute for managerial …
1
(Mahoney, Joseph T.) (Kim, Sung Min)
Breakthrough innovations in the U.S. biotechnology industry: the effects of technological space a…
1
(Phene, Anupama) (Fladmoe-Lindquist, Karin) (Marsh, Laurence)
First mover advantages in international business and firm-specific political resources
1
(Frynas, Jedrzej George) (Mellahi, Kamel) (Pigman, Geoffrey Allen)
Engaging the inventor: exploring licensing strategies for university inventions and the role of l…
1
(Agrawal, Ajay)
Balancing acquisition and retention resources to maximize customer profitability
1
(Thomas, Jacquelyn S.) (Reinartz, Werner)
Determinants of customers' responses to customized offers: conceptual framework and research prop…
1
(Simonson, Itamar)
Customer strategy: observations from the trenches
1
(Rogers, Martha)
Making customer relationhip management work: the measurement and profitable management of custome…
1
(Ryals, Lynette)
Reducing adverse selection through customer relationship management
1
(Gruca, Thomas S.) (Cao, Yong)
The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…
1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)
Why do customer relationship management applications affect customer satisfaction?
1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)
Strategic firm commitments and rewards for customer relationship management in online retailing
1
(Moorman, Christine) (Srinivasan, Raji)
The Role of relational information processes and technology use in customer relationship management
1
(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)
A Strategic framework for customer relationship management
1
(Payne, Adrian) (Frow, Pennie)
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - Pusat Data Ekonomi & Bisnis
PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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