Found 755 results for your keywords: subject="Customer"
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Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance O…

1
(Homburg, Christian) (Hoyer, Wayne D.) (Fassnacht, Martin)

A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recov…

1
(Netemeyer, Richard G.) (Maxham, James G., III)

The Hidden Minefields in the Adoption of Sales Force Automation Technologies

1
(Speier, Cheri) (Venkatesh, Viswanath)

Faktor Pemicu Pembelian Impulsif Online Pada Pembelian Digital dalam Game MOBA Serta Dampaknya Te…

1
(Ira Iriyanty (Pembimbing/Promotor)) (Sri Rahayu Hijrah Hati (Penguji)) (Yeshika Alversia (Penguji)) (Mirzan Muhammad Husen)

Pengaruh Motivasi Solitude Dalam Solo Dining Terhadap Perceived Value Dan Happiness Konsumen Gen …

1
(Nurdin Sobari (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Gita Gayatri (Penguji)) (Shaquille Dhya Nadhif Viyanditaputra)

Understanding Service Convenience

1
(Grewal, Dhruv) (Berry, Leonard L.) (Seiders, Kathleen)

Managing Business-to-Business Customer Relationships Following Key Contact Employee Turnover in a…

1
(Bendapudi, Neeli) (Leone, Robert P.)

A Configurational Perspective on Key Account Management

1
(Workman, John P.) (Homburg, Christian) (Jensen, Ove)

Peranan Influencer Produk Kosmetik Lokal dalam Memengaruhi Repurchase Intention: Studi pada Beaut…

1
(Hapsari Setyowardhani (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Catherine Shanda Riviana)

Building Brand Community

1
(McAlexander, James H.) (Schouten, John W.) (Koenig, Harold F.)

Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Analisis Keterlibatan Pelanggan dalam Aplikasi Pesan-Antar Makanan Indonesia melalui Pemasaran Me…

1
(Rifelly Dewi Astuti (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Selina Sasmaradevi Harriman) (Adrian Achyar (Penguji))

Implementing a Customer Orientation: Extension of Theory and Application

1
(Kennedy, Karen Norman) (Goolsby, Jerry R.) (Arnould, Eric J.)

Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…

1
(Verhoef, Peter C.)

Promoting Relationship Learning

1
(Selnes, Fred) (Sallis, James)

Pengaruh Persepsi atas Jumlah Likes, Comments, dan Shares pada Postingan Micro-Influencers di Ins…

1
(Ira Iriyanty (Pembimbing/Promotor)) (Sri Rahayu Hijrah Hati (Penguji)) (Yeshika Alversia (Penguji)) (Felisa Yunita)

Consumer-Company Identification: A Framework for Understanding Consumers' Relationships with Comp…

1
(Bhattacharya, C.B.) (Sen, Sankar)

The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration

1
(Kumar, V.) (Reinartz, Werner J.)

Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Cu…

1
(Netemeyer, Richard G.) (Maxham, James G., III)

Psychological Implications of Customer Participation in Co-Production

1
(Bendapudi, Neeli) (Leone, Robert P.)
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