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Conflicts in the work-family interface: links to job stress, customer service employee performanc…
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(Netemeyer, Richard G.) (Maxham III, James G.) (Pullig, Chris)
The Social influence of brand community: evidence from European Car Clubs
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(Algesheimer, Rene) (Dholakia, Utpal M.) (Herrman, Andreas)
Is 75% of the Sales promotion bump due to brand switching? no, only 33% is
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(Heerde, Harald J. Van) (Gupta, Sachin) (Wittink, Dick R.)
The Idiosyncratic fit heuristic: effort advantage as a determinant of consumer response to loyalt…
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(Kivetz, Ran) (Simonson, Itamar)
A Direct approach to predicting discretized response intarget marketing
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(Gupta, Sachin) (Bodapati, Anand)
Recapturing lost customers
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(Blattberg, Robert C.) (Thomas, Jacquelyn S.) (Fox, Edward J.)
Brand as beacons: a new source of loyalty to multiproduct firms
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(Anand, Bharat N.) (Shachar, Ron)
To buy or not to buy: response mode effects on consumer choice
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(Nowlis, Stephen M.) (Dhar, Ravi)
Cross-selling sequentially ordered products: an application to consumer banking services
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(Li, Shibo) (Sun, Baohong) (Wilcox, Ronald T.)
When do losses loom larger than gains?
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(Ariely, Dan) (Huber, Joel) (Wertenbroch, klaus)
Technological diversity, related diversification, and firm performance
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(Miller, Douglas J.)
RFM and CLV: using iso-value curves for customer base analysis
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(Fader, Peter S.) (Hardie, Bruce G.S.) (Lee, Lok Ka)
A Simple life Pingkan M.R.
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(Pingkan, M. R.)
The Handbook of Human resource management policies and Practices in Asia Pasicic economies
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(Zanko, Michael ( Editor ))
Kritik ideologi : Pertautan pengetahuan dan kepentingan / Kata Pengantar oleh : Franz Magnis Suseno
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(Hardiman, Francisco Budi)
The Lost city: the Forgotten virtues of Community in America
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(Ehrenhalt, Alan)
The Five people you meet in Heaven
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(Albom, Mitch)
Diamond heart book one elements of the Real in Man
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(Almaas, A.H.)
Schaum's outline of theory and problems of differential and integral calculus in si metric units
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(Aynes, Frank)
Schaum's outline of theory and problems of differential and integral calculus in si matric units
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