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Hal. Awal
Sebelumnya
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Berikutnya
Hal. Akhir
Building Brand Community
1
(McAlexander, James H.) (Schouten, John W.) (Koenig, Harold F.)
Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…
1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)
Analisis Keterlibatan Pelanggan dalam Aplikasi Pesan-Antar Makanan Indonesia melalui Pemasaran Me…
1
(Rifelly Dewi Astuti (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Selina Sasmaradevi Harriman) (Adrian Achyar (Penguji))
Implementing a Customer Orientation: Extension of Theory and Application
1
(Kennedy, Karen Norman) (Goolsby, Jerry R.) (Arnould, Eric J.)
Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…
1
(Verhoef, Peter C.)
Promoting Relationship Learning
1
(Selnes, Fred) (Sallis, James)
Pengaruh Persepsi atas Jumlah Likes, Comments, dan Shares pada Postingan Micro-Influencers di Ins…
1
(Ira Iriyanty (Pembimbing/Promotor)) (Sri Rahayu Hijrah Hati (Penguji)) (Yeshika Alversia (Penguji)) (Felisa Yunita)
Consumer-Company Identification: A Framework for Understanding Consumers' Relationships with Comp…
1
(Bhattacharya, C.B.) (Sen, Sankar)
The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration
1
(Kumar, V.) (Reinartz, Werner J.)
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Cu…
1
(Netemeyer, Richard G.) (Maxham, James G., III)
Psychological Implications of Customer Participation in Co-Production
1
(Bendapudi, Neeli) (Leone, Robert P.)
Customer Satisfaction and Shareholder Value
1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)
A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
1
(Kumar, V.) (Venkatesan, Rajkumar)
The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonpro…
1
(Lichtenstein, Donald R.) (Drumwright, Minette E.) (Braig, Bridgette M.)
Gaining Compliance and Losing Weight: The Role of the Service Provider in Health Care Services
1
(Gilly, Mary C.) (Graham, John L.) (Dellande, Stephanie)
Pengaruh Inspirasi Pelanggan Terhadap Intensi Engagement Dalam Interaksi antara Streamer dan View…
1
(Nurdin Sobari (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Gita Gayatri (Penguji)) (Stefany Aura Susanto)
Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation
1
(Mittal, Vikas) (Kamakura, Wagner A.) (Govind, Rahul)
the Rain man cometh--again.
1
(Zemsky, Robert)
Antecedents and Consequences of the Service Climate in Boundary-Spanning Self-Managing Service Teams
1
(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)
Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…
1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)
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PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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