Found 138 results for your keywords: subject="Customer relations"
Hal. Awal Sebelumnya 6 7

Balancing acquisition and retention resources to maximize customer profitability

1
(Thomas, Jacquelyn S.) (Reinartz, Werner)

Determinants of customers' responses to customized offers: conceptual framework and research prop…

1
(Simonson, Itamar)

Customer strategy: observations from the trenches

1
(Rogers, Martha)

Making customer relationhip management work: the measurement and profitable management of custome…

1
(Ryals, Lynette)

Reducing adverse selection through customer relationship management

1
(Gruca, Thomas S.) (Cao, Yong)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

Why do customer relationship management applications affect customer satisfaction?

1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic firm commitments and rewards for customer relationship management in online retailing

1
(Moorman, Christine) (Srinivasan, Raji)

The Role of relational information processes and technology use in customer relationship management

1
(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)

A Strategic framework for customer relationship management

1
(Payne, Adrian) (Frow, Pennie)

Are the Drivers and role of online trust the same for all web sites and consumers? a large-scale …

1
(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)

The Social influence of brand community: evidence from European Car Clubs

1
(Algesheimer, Rene) (Dholakia, Utpal M.) (Herrman, Andreas)

Recapturing lost customers

1
(Blattberg, Robert C.) (Thomas, Jacquelyn S.) (Fox, Edward J.)

Curvilinear effects of consumer loyalty determinants in relational exchanges

1
(Agustin, Clara) (Singh, Jagdip)

Customer relationship management : perspectives from the marketplace

2
(Knox, Simon)

The Relationship - based enterprise : Powering business success through customer relationship man…

3
(McKenzie, Ray)

The Prime solution close the value gap, increase margins, and win the complex sale

1
(Thull, Jeff)

Kellog on branding: the marketing faculty of the kellog school of management

1
(Alice M. Tybout) (Tim Calkins)

Legendary brands: unleashing the power of story telling to create a winning marketing strategy

1
(Vincent, Laurence)

The relational enterprise: moving beyond CRM to maximize all your business relationships

1
(Cooper, Kenneth Carlton)
Hal. Awal Sebelumnya 6 7