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Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir

Psychological Implications of Customer Participation in Co-Production

1
(Bendapudi, Neeli) (Leone, Robert P.)

Customer Satisfaction and Shareholder Value

1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)

A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy

1
(Kumar, V.) (Venkatesan, Rajkumar)

The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonpro…

1
(Lichtenstein, Donald R.) (Drumwright, Minette E.) (Braig, Bridgette M.)

Gaining Compliance and Losing Weight: The Role of the Service Provider in Health Care Services

1
(Gilly, Mary C.) (Graham, John L.) (Dellande, Stephanie)

Pengaruh Inspirasi Pelanggan Terhadap Intensi Engagement Dalam Interaksi antara Streamer dan View…

1
(Nurdin Sobari (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Gita Gayatri (Penguji)) (Stefany Aura Susanto)

Geographic Patterns in Customer Service and Satisfaction: An Empirical Investigation

1
(Mittal, Vikas) (Kamakura, Wagner A.) (Govind, Rahul)

the Rain man cometh--again.

1
(Zemsky, Robert)

Antecedents and Consequences of the Service Climate in Boundary-Spanning Self-Managing Service Teams

1
(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…

1
(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)

Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships

1
(Johnson, Michael D.) (Selnes, Fred)

the Management of organizational justice

1
(Bowen, David E.) (Cropanzano, Russell) (Gilliland, Stephen W.)

Outstanding customer satisfaction: the key to a talented workforce?

1
(Wells, Rebecca M. J.)

Understanding Firms' Customer Satisfaction Information Usage

1
(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Customer Satisfaction, Cash Flow, and Shareholder Value

1
(Gruca, Thomas S.) (Rego, Lopo L.)

How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and…

1
(Homburg, Christian) (Furst, Andreas)

Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performanc…

1
(Netemeyer, Richard G.) (Maxham, James G., III) (Pullig, Chris)

Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction…

1
(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Ser…

1
(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)
Hal. Awal Sebelumnya 6 7 8 9 10 Berikutnya Hal. Akhir
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