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Hypernet : Bisnis managed service provider kakak beradik
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(Suryadi, Dede)
Kuncinya pahami karakteristik pasar B2B
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(Wicaksono) (Tony Burhanudin)
The Quest for Inauthenticity : How Indonesian Bikers Co-Produce Value Thnrough Brand Camouflage
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(Simamora, Bilson)
The loyalty model of private University student
1
(Leonard) (Heny K.S.Daryanto) (Dadang Sukandar) (Eva Z. Yusuf)
An Exploration of customer's switching behavior in islamic banking industry
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(Rama, Ali)
AFEBI MANAGEMENT AND BUSINESS REVIEW
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Kick -As Curstomer Service
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(Dixon, Matthew) (Lara Ponomareff) (Scott Turner) (Rick DeLisi)
Kualitas pelayanan dokumen dan kecepatan bongkar muat general cargo = The Documents service quali…
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Pemberdayaan karyawan dan kualitas pelayanan pada perusahaan pelayaran = Employees empowerment a…
1
(Kadarisman, Muh.) (Gatot Cahyo Sudewo) (Yosi Pahala)
Kepuasan pengguna jasa transportasi untuk meningkatkan loyalitas = The Satisfaction of Transporta…
1
(Saribanon, Euis) (Rohana Sitanggang) (Amrizal)
Loyalitas pelanggan pada perusahaan freight forwarding = Customer loyalty of freight forwading co…
1
(Sabatini, Lidya Nurlita) (I Made Ardiana) (Oce Prasetya)
Customer loyalty is overrated : focus on habit instead
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(Lafley, A. G) (Roger L. Martin)
Terobosan putra mahkota di puncak JNE
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Bank Mandiri : Tak Tertandingi
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Bagaimana MRI mengukur bank service excellence monitor 2016?
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Nasib kantor bank pada era digital
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The ASEAN-Korea trade in services (AKTIS)agreements : its impact on Indonesia and other ASEAN cou…
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(Tongzon, Jose) (Inkyo Cheong)
The Services sector as a driver of change : Indonesia's experience in the ASEAN context
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Consumer complaint behavior (CCB) of Jombang health care (KJS) for increasing health facility ser…
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(Sulistyowati, Endah) (Danny Wibowo)
The Influential factors on the patients saticfaction and intent to behave : a case study in north…
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(Mandey, Silvya Lefina)
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CELEB FEB UI
PSB lt.1 - B. Penunjang
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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