Found 162 results for your keywords: subject="Customer Satisfaction"
Hal. Awal Sebelumnya 6 7 8 9

Psychological implications of customer participation in co-production

1
(Bendapudi, Neeli) (Leone, Robert P.)

Exploring the phenomenon of customers' desired value change in a business-to-business context

1
(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)

A longitudinal study of complaining customers' evaluations of multiple service failures and recov…

1
(Netemeyer, Richard G.) (Maxham, James G.)

Customer service yang baik landasan pencapaian customer satisfaction

1
(Assauri, Sofjan)

Do Satisfied customers really pay more? a study of the relationship between customer satisfaction…

1
(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

Why do customer relationship management applications affect customer satisfaction?

1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Do satisfied customers buy more? examining moderating influences in a retailing context

1
(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)

Understanding firms' customer satisfaction information usage

1
(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Customer satisfaction, cash flow, and shareholder value

1
(Gruca, Thomas S.) (Rego, Lopo L.)

How organizational complaint handling drives customer loyalty: an analysis of the mechanistic and…

1
(Homburg, Christian) (Furst, Andreas)

A Direct approach to predicting discretized response intarget marketing

1
(Gupta, Sachin) (Bodapati, Anand)

Keeping the customer satisfied: a guide to field service

1
(Eastman Kodak Co.)

The Service profit chain: how leading companies link profit and growth to loyalty, satisfaction, …

1
(Heskett, James L.) (W. Earl Sasser)

Measuring customer satisfaction: development and use of questionnaires

1
(Hayes, Bob E.)

Pengaruh generic dan islamic attributes terhadap kepuasan wisatawan serta konsekuensinya pada par…

1
(Fajriyati, Ilisa) (Dr. Ignatius Heruwasto (Penguji)) (Dr. Rizal Edy halim (Penguji)) (Dr. T. Ezni Balqiah (Penguji)) (Prof. Dr. Adi Zakaria Afiff (Pembimbing/Promotor)) (Prof. Firmanzah, S.E., M.M., M.Phil., Ph.D (Penguji)) (Gita Gayatri, Ph.D (CoPromotor)) (Sri Rahayu Hijrah Hati, Ph.D (CoPromotor)) (Dr. Asnan Furinto (Penguji))

Dampak dari kesesuaian antara strategi portofolio merek dan budaya terhadap kinerja perusahaan pa…

1
(Siboro, Guntur S.) (Dr. M Gunawan Alif (Penguji)) (Dr. Rizal E. Halim (Penguji)) (Dr. Nurdin Sobari S.E., M.M (Penguji)) (Dr. Adi Zakaria Afiff MBA (Pembimbing/Promotor)) (Dr. Ir. T. Ezni Balqiah M.E (CoPromotor)) (Prof. Dr. Sofjan Assauri S.E., MBA (Penguji)) (Harryadin Mahardika (Penguji))

Analisis pengaruh service innovation terhadap service quality, customer satisfaction, dan custome…

1
(Rantyanti, Vivie Nurjaningrum Putri) (Gita Gayatri, Ph.D (Penguji)) (Dr. Rizal Edy Halim (Pembimbing/Promotor)) (Dr. Ir. Tengku Ezni Balqiah, M.E., M.H (Penguji))

Analisis faktor-faktor yang mempengaruhi switching intention Microsoft Windows ke Apple Mac Os. s…

1
(Dr. Bambang Wiharto (Pembimbing/Promotor)) (Dr. Rizal E. Halim (Penguji)) (Pahlevi, Muhamad Reza) (Dr. Adi Zakaria Afiff MBA (Penguji))

Analisa dimensi kepuasan pelanggan business-to-business (B2B) (studi pada PT Krakatau Steel (Pers…

1
(Dr. Bambang Wiharto (Pembimbing/Promotor)) (Dr. Bambang Wiharto (Penguji)) (Dr. Adi Zakaria Afiff (Penguji)) (Gita Gayatri, Ph.D. (Penguji)) (Kusumastuti, Rachma)
Hal. Awal Sebelumnya 6 7 8 9