Found 92 results for your keywords: subject="Customer relations"
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Customer relationship management : a databased approach by V. Kumar, Werner J. Reinartz

1
(Kumar, V.) (Reinartz, Werner J.)

Consultative selling : the Hanan formula for high-margin sales at high levels

1
(Hanan, Mack)

Relationship marketing view from the top and what it really takes to get there : network marketin…

2
(Thompson, Steve)

Customer equity : building and managing relationships as valuable assets / Robert C. Blattberg, G…

0
(Blattberg, Robert C.) (Getz, Gary) (Thomas, Jacquelyn S.)

ABC's of relationship selling through service

1
(Futrell, Charles M.)

Think like your customer : a winning strategy to maximize sales by understanding how and why your…

1
(Stinnett, Bill)

Conflict management for managers : resolving workplace, client, and policy disputes

1
(Raines, Susan S.)

Call center management on fast forward : succeeding in the new era of customer relationship

1
(Cleveland, Brad)

The financial services marketing handbook : tactics and techniques that produce results

3
(Ehrlich, Evelyn) (Fanelli, Duke)

Are they being served? : quality consciousness in service industries /edited by Brian Moores

1
(Moores, Brian)

Scaling up excellence : getting to more without settling for less

2
(Sutton, Robert I.) (Rao, Huggy)

The ultimate question : driving good profits and truegrowth

1
(Reichheld, Fred)
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