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Do pre-retirement work and personal factors shape happiness as a retiree?
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(Bozionelos, Nikos) (Bozionelos, Giorgos)
Breakdowns in implementing models of organization change
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(Van de Ven, Andrew H.) (Sun, Kangyong)
The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…
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(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)
Why Do Customer Relationship Management Applications Affect Customer Satisfaction?
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(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)
Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context
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(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)
the Relational perspective and east meets west: a commentary
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(Gupta, Anil K.)
Whence Consumer Loyalty?
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(Oliver, Richard L.)
Does more money buy more happiness on the job?
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(Wyld, David C.)
Open innovation: past research, current debates, and future directions
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(Lichtenthaler, Ulrich)
Happiness as a societal value
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(Judge, Timothy A.) (Kammeyer-Mueller, John D.)
International happiness: a multilevel perspective
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(Ashkanasy, Neal M.)
International happiness: a new view on the measure of performance
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(Blanchflower, David G.) (Oswald, Andrew J.)
Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context
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(Woodruff, Robert B.) (Flint, Daniel J.) (Gardial, Sarah Fisher)
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recov…
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(Netemeyer, Richard G.) (Maxham, James G., III)
Peranan Influencer Produk Kosmetik Lokal dalam Memengaruhi Repurchase Intention: Studi pada Beaut…
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(Hapsari Setyowardhani (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Catherine Shanda Riviana)
Antecedents and Consequences of Merit Pay Fairness for Industrial Salespeople
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(Singh, Jagdip) (Ramaswarni, Sridhar N.)
Dampak Pengumuman Boikot oleh BDS Indonesia terhadap Abnormal Return Saham pada Tahun 2023: Studi…
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(Eko Rizkianto (Pembimbing/Promotor)) (Mohammad Herman Sulistyo (Penguji)) (Dwi Sulistyorini Amidjono (Penguji)) (Annisa Zata Ismah)
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Cu…
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(Netemeyer, Richard G.) (Maxham, James G., III)
Psychological Implications of Customer Participation in Co-Production
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(Bendapudi, Neeli) (Leone, Robert P.)
Customer Satisfaction and Shareholder Value
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(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)
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