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Hal. Akhir
Consumer Trust, Value, and Loyalty in Relational Exchanges
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(Singh, Jagdip) (Sirdeshmukh, Deepak) (Sabol, Barry)
Return on Marketing: Using Customer Equity to Focus Marketing Strategy
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(Zeithaml, Valarie A.) (Lemon, Katherine N.) (Rust, Roland T.)
Analisis Pengaruh Switching Cost dan Consumer Inertia terhadap Customer Retention: Studi pada Mas…
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(Yeshika Alversia (Pembimbing/Promotor)) (Gita Gayatri (Penguji)) (Arga Hananto (Penguji)) (Jovan Farus Pasau Harefa)
An Exploration of the expertness of outside informants
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(MacMillan, Ian C.) (Chen, Ming-Jer) (Farh, Jiing-Lih)
Strategi Member Acquisition Cathay Pacific Pasca Covid 19
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(Sari Wahyuni) (Hanna Nusawarga)
Perils and Profits: A Reexamination of the Link Between Profitability and Safety in U.S. Aviation
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(Madsen, Peter M.)
How Could the Airline Industry in Indoneia Survives Through Covid-19? - Tourism Perspective
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(Dewantara, Made Handijaya)
Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
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(Wirtz, Jochen) (Pangarkar, Nitin) (Heracleous, Loizos)
Corporate Social Responsibility (CSR) dan Service Quality: Manakah yang Lebih Berpengaruh terhada…
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(T. Ezni Balqiah (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Adi Zakaria Afiff (Penguji)) (Kelvin Levi Martawidjaja)
From one dollar to billion dollars company
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(Kasali, Rhenald) (Satar, Emirsyah)
Common Ownership Does Not Have Anticompetitive Effects in the Airline Industry
1
(Patrick Dennis) (Kristopher Gerardi) (Carola Schenone)
De novo venture strategy: arch incumbency at inaugural entry
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(Fan, Terence Ping Ching)
Multimarket contact and service quality: evidence from on-time performance in the U.S. Airline in…
1
(Prince, Jeffrey T.) (Simon, Daniel H.)
Consumer negative voice and firm-idiosyncratic stock returns
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(Luo, Xueming)
Changes in executive compensation following an environmental shift: the role of top management te…
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(Shen, Wei) (Cho, Therese S.)
The Impact of membership in competing alliance constellations: evidence on the operational perfor…
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(Lazzarini, Sergio G.)
How does institutional change affect heterogeneity among firms?
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(Walker, Gordon) (Madsen, Tammy L.) (Carini, Gary)
The Role of corporate social responsibility in development : a study case in airline industri per…
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(Martua, Sonny Toman) (Dr. John Cameron (Pembimbing/Promotor)) (Dr. Natascha Wagner (Penguji))
The role of corporate social responsibility in development : A Study case in airline industry per…
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(Martua, Sonny Toman) (John Camerun (Pembimbing/Promotor))
Pengaruh persepsi merek terhadap kualitas pelayanan, nilai pelanggan, dan loyalitas pelanggan pad…
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(Bambang Wiharto (Pembimbing/Promotor)) (Novi Yulia Ningsih)
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