Found 30 results for your keywords: subject="Customer Retention"
1 2 Berikutnya Hal. Akhir

Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models

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(Gupta, Sunil) (Kamakura, Wagner) (Lu, Junxiang) (Neslin, A. Scott) (Mason, H. Charlotte)

Customer Acquisition Promotions and Customer Asset Value

1
(Lewis, Michael)

The Goal-Gradient Hypothesis Resurrected: Purchase Acceleration, Illusionary Goal Progress, and C…

1
(Kivetz, Ran) (Urminsky, Oleg) (Zheng, Yuhuang)

RFM and CLV: Using Iso-Value Curves for Customer Base Analysis

1
(Fader, S. Peter) (Hardie, G. S. Bruce) (Lee, Lok Ka)

Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges

1
(Agustin Clara) (Singh Jagdip)

A Comparison of Segment Retention Criteria for Finite Mixture Logit Models

1
(Andrews L. Rick) (Currim S. Imran)

Transaction Attributes and Customer Valuation

1
(Braun, Michael) (Scheweidel, David A.) (Stein, Eli)

Strategi Customer Retention Melalui Prediksi Churn Pelanggan Layanan Purna Jual Kendaraan Roda Em…

1
(Athor Subroto (Pembimbing/Promotor)) (Imam Salehudin (Penguji)) (Jonathan Nahum Marpaung (Penguji)) (Bella Puspa Dewani)

Competitive Density and the Customer Acquisition—Retention Trade-Off

1
(Voss, Glenn B.) (Voss, Zannie Giraud)

A Longitudinal Examination of Net Promoter and Firm Revenue Growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

Peran Man-Machine Collaboration sebagai Moderator dalam Hubungan antara Omni-Channel Retailing da…

1
(Tengku Ezni Balqiah (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Riffely Dewi Astuti (Penguji)) (Valdo Andrean Dinata)

A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderatin…

2
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…

1
(Verhoef, Peter C.)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)

Analisis Pengaruh Switching Cost dan Consumer Inertia terhadap Customer Retention: Studi pada Mas…

1
(Yeshika Alversia (Pembimbing/Promotor)) (Gita Gayatri (Penguji)) (Arga Hananto (Penguji)) (Jovan Farus Pasau Harefa)

A Simpler Way to Modernize Your Supply Chain

1
(Simchi) (Levi, David) (Timmermans, Kris)

Net Promoter 3.0.

1
(Reichheld, Fred) (Darnell, Darci) (Burns, Maureen)

Analisis Tingkat Pergantian Pelanggan (Churn Rate) Pada Perusahaan Distribusi Pelumas Shell

1
(Arviansyah (Pembimbing/Promotor)) (RR. Ratih Dyah K. (Penguji)) (Jonathan N. Marpaung (Penguji)) (Ario Bagasworo)
1 2 Berikutnya Hal. Akhir