Found 22 results for your keywords: subject="Customer Retention"
1 2 Berikutnya Hal. Akhir

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…

1
(Verhoef, Peter C.)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)

Analisis Pengaruh Switching Cost dan Consumer Inertia terhadap Customer Retention: Studi pada Mas…

1
(Yeshika Alversia (Pembimbing/Promotor)) (Gita Gayatri (Penguji)) (Arga Hananto (Penguji)) (Jovan Farus Pasau Harefa)

A Simpler Way to Modernize Your Supply Chain

1
(Simchi-Levi, David) (Timmermans, Kris)

Net Promoter 3.0.

1
(Reichheld, Fred) (Darnell, Darci) (Burns, Maureen)

Analisis Tingkat Pergantian Pelanggan (Churn Rate) Pada Perusahaan Distribusi Pelumas Shell

1
(Arviansyah (Pembimbing/Promotor)) (RR. Ratih Dyah K. (Penguji)) (Jonathan N. Marpaung (Penguji)) (Ario Bagasworo)

Analisis Penerapan Standar ISO 27001:2013 untuk Scale Up Business pada Perusahaan Startup Delman.io

1
(Siti Nurwahyuningsih Harahap (Penguji)) (Tubagus Muhammad Yusuf Khudri (Penguji)) (Dian Tauriana Siahaan (Pembimbing/Promotor)) (Adelia Talitha Nur Laily)

The Customer has escaped

1
(Cespedes, Frank V.) (Nunes, Paul F.)

Transaction Attributes and Customer Valuation

1
(Braun, Michael) (Scheweidel, David A.) (Stein, Eli)

Do Switching costs make markets less competitive?

1
(Dube, Jean-Pierre) (Rossi, Peter E.) (Hitsch, Gunter J.)

Competitive density and the customer acquisition-retention trade-off

1
(Voss, Glenn B.) (Voss, Zannie Giraud)

A Longitudinal examination of Net promoter and firm revenue growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

A Longitudinal analysis of customer satisfaction and share of wallet: investigating the moderatin…

1
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

The effect of management commitment to service quality on employees' affective and performance ou…

1
(Babakus, Emin) (Yavas, Ugur) (Karatepe, Osman M.) (Avci, Turgay)

Factors influencing the likelihood of customer defection: the role of consumer knowledge

1
(Srivastava, Rajendra K.) (Capraro, Anthony J.) (Broniarczyk, Susan)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

The Effect of customer satisfaction, relationship commitment dimensions, and triggers on customer…

1
(Gustafsson, Anders) (Johnson, Michael D.) (Ross, Inger)

RFM and CLV: using iso-value curves for customer base analysis

1
(Yeung, Catherine, W.M.) (Wyer JR., Robert S.)
1 2 Berikutnya Hal. Akhir