Found 148 results for your keywords: subject="Customer relations"
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Managing Knowledge in International Firms: What role does customer knowledge play in building cus…

1
(Isfandiarni (Pembimbing/Promotor)) (Anindya Keishia Amberlyn)

Hug your haters : how to embrace complaints and keep your customers

1
(Baer, Jay)

Customer Experience in the Age of AI

1
(Edelman, David C.) (Abraham, Mark)

The Relationship-based enterprise : powering business success through customer relationship manag…

1
(McKenzie, Ray)

How Chinese Retailers Are Reinventing the Customer Journey

1
(Yip, George S.) (Greeven, Mark J.) (Xin, Katherine)

Elevate Employees, Don’t Eliminate Them

1
(Buell, Ryan W.)

Strategic Six sigma : best practices from the executive suite

1
(Smith, Dick) (Blakeslee, Jerry) (Koonce, Richard)

The Big book of people skills games

1
(Scannell, Edward E.) (Rickenbacher, Colleen A.)

Selling After the Crisis

1
(Cespedes, Frank V.)

How to Shift from Selling Products to Selling Services

1
(Chung, Doug J.)

How Direct-to-Consumer Brands Can Continue to Grow

1
(Rangan, V. Kasturi) (Schlesinger, Leonard A.) (Corsten, Daniel) (Higgins, Matt)

Fighting Bias on the Front Lines

1
(Feldberg, Alexandra C) (Kim, Tami)

Net Promoter 3.0.

1
(Reichheld, Fred) (Darnell, Darci) (Burns, Maureen)

Drive Innovation with Better Decision-Making

1
(Hill, Linda A.) (Tedards, Emily) (Swan, Taran)

Analytics and dynamic customer strategy : big profits from big data

1
(Tanner, John F.)

The Power of understanding people : the key to strengthening relationships, increasing sales, and…

1
(Mitchell, Dave)

Behavioral marketing : delivering personalized experiences at scale

1
(Walters, Dave)

Unselling : the new customer experience

1
(Stratten, Scott)

Igniting customer connections : fire up your company's growth by multiplying customer experience …

1
(Frawley, Andrew)

Value space : winning the battle for market leadership : lessons from the world's most admired co…

1
(Sheth, Jagdish N.) (Mittal, Banwari)
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