Ditapis dengan
Limited and Varying Consumer Attention: Evidence from Shocks to the Salience …
We explore dynamics of limited attention in the $35 billion market for checking overdrafts, using survey content as shocks to the salience of overdraft fees. Conditional on selection into surveys, individuals who face overdraft-related questions are less likely to incur a fee in the survey month. Taking multiple overdraft surveys builds a "stock" of attention that reduces overdrafts for up to t…
- Edisi
- Vol. 27 No. 4, Apr 2014
- ISBN/ISSN
- 1465-7368
- Deskripsi Fisik
- 1286 p.
- Judul Seri
- The Review of Financial Studies
- No. Panggil
- TRFS2704
The Legal and regulatory aspects of Islamic banking : a comparative look at t…
Includes bibliographies and index
- Edisi
- -
- ISBN/ISSN
- 9780415555159
- Deskripsi Fisik
- xv, 243 p. ; 24 cm.
- Judul Seri
- Routledge research in finance and banking law
- No. Panggil
- 346.082 ALD l
The Third wave: an entrepreneur's vision of the future
Steve Case—a pioneer who made the Internet part of everyday life—was on the leading edge of a revolution in 1985 when he co-founded AOL, the first Internet company to go public and the most successful business of the 1990s. Back then Case was an entrepreneur in an industry that hadn’t really been invented yet, but he had a sense how dramatically the Internet would transform business and s…
- Edisi
- -
- ISBN/ISSN
- 9781501132582
- Deskripsi Fisik
- xv, 221 p. : ill. ; 22 cm.
- Judul Seri
- -
- No. Panggil
- 338.47004678 CAS t
Developing and Leveraging Human Capital Resource to Promote Service Quality: …
Grounded in Vroom’s motivational framework of performance, we examine the interactive influence of collective human capital (ability) and aggregated service orientation (motivation) on the cross-level relationship between high-performance work systems (HPWS) and individual-level service quality. Results of hierarchical linear modeling (HLM) revealed that HPWS related to collective human capit…
- Edisi
- Vol. 42 No. 2, Feb 2016
- ISBN/ISSN
- 1557-1211
- Deskripsi Fisik
- 556 p.
- Judul Seri
- Journal of Management
- No. Panggil
- -
Crisis Interventions in Corporate Insolvency
We model the optimal resolution of insolvent firms in general equilibrium. Collateral-constrained banks lend to (i) solvent firms to finance investments and (ii) distressed firms to avoid liquidation. Liquidations create negative fire-sale externalities. Liquidations also relieve bank balance–sheet congestion, enabling new firm loans that generate positive collateral externalities by lowering…
- Edisi
- Vol. 80 Issue 2, Apr 2025
- ISBN/ISSN
- 1540-6261
- Deskripsi Fisik
- 1327 p.
- Judul Seri
- The Journal of Finance
- No. Panggil
- -
Supervisory Responsiveness and Employee Self-Perceived Status and Voice Behavior
We investigated the role of employees’ status appraisals within their work group in relation to their challenging-promotive voice behavior. We argued that fair and respectful treatment of their voice input by the authority figure of the group (i.e., supervisory responsiveness) enhances employees’ self-perceived status, thereby motivating them to engage in subsequent voice behavior. Using a …
- Edisi
- Vol. 41 No. 7, Nov 2015
- ISBN/ISSN
- 1557-1211
- Deskripsi Fisik
- 2035 p.
- Judul Seri
- Journal of Management
- No. Panggil
- JOM4107
Alleviating the Burden of Emotional Labor: The Role of Social Sharing
Difficult customer interactions cause service employees to experience negative emotions and to engage in emotional labor. The present laboratory study examined whether social sharing (i.e., talking about an emotionally arousing work event with one’s coworkers) can attenuate the residual anger lingering after a taxing service episode. Participants assumed the role of customer service represent…
- Edisi
- Vol. 39 No. 2, Feb 2013
- ISBN/ISSN
- 1557-1211
- Deskripsi Fisik
- 567 p.
- Judul Seri
- Journal of Management
- No. Panggil
- JOM3902
Destructive Leadership A Theoretical Review, Integration, and Future Research…
In this article, we propose a framework for understanding destructive leadership that summarizes the extant destructive leadership research and extends it in new directions. By reviewing the current literature on destructive leadership and drawing on organizational leadership theory and the more general research on deviant behaviors in organizations, we identify the underlying features and mech…
- Edisi
- Vol. 39 No. 5, July 2013
- ISBN/ISSN
- 1557-1211
- Deskripsi Fisik
- 1379 p.
- Judul Seri
- Journal of Management
- No. Panggil
- JOM3905
A case of failed ‘rehabilitation’? The biopolitics and geopolitics of mil…
This paper interrogates the biopolitics and geopolitics of the Western-led military intervention in Libya of 2011. The Foucauldian concept 'dispositif' is deployed to grasp how a network of different international actors, practices, discourses, and technologies of power were oriented towards biopolitically securing the Libyan population prior to the intervention. The paper takes as an example t…
- Edisi
- Vol. 3 No. 2, 2024
- ISBN/ISSN
- 2829-3568
- Deskripsi Fisik
- 448 p.
- Judul Seri
- Muslim Politics Review
- No. Panggil
- -
Pengaruh Efikasi Diri Umum dan Iklim Inisiatif terhadap Kinerja Layanan Proak…
Usaha Mikro Kecil dan Menengah (UMKM) berkontribusi besar terhadap perekonomian Indonesia, namun terjadi penurunan penjualan dan kinerja selama beberapa tahun terakhir. Penelitian ini bertujuan untuk menganalisis pengaruh efikasi diri umum dan iklim inisiatif terhadap kinerja layanan proaktif. Penelitian ini merupakan penelitian kuantitatif. Survei terhadap 352 pelaku usaha UMKM di Jakarta dila…
- Edisi
- -
- ISBN/ISSN
- -
- Deskripsi Fisik
- xiv, 81 p. : il. ; 30 cm.
- Judul Seri
- -
- No. Panggil
- S 15402
Services Management Research Review, Integration, and Future Directions
Several streams of management research have focused on the relationship between organizations, employees, and customers within the context of services. However, this body of work lacks integration and requires an internally consistent framework encompassing critical constructs, causal mechanisms, and levels of analyses. To address these gaps, we reviewed empirical studies with service-related o…
- Edisi
- Vol. 41, No. 1, Jan 2015
- ISBN/ISSN
- 1492063
- Deskripsi Fisik
- 377 p.
- Judul Seri
- Journal of Management
- No. Panggil
- JOM4101
Peran Governansi Syariah dalam Menurunkan Risiko Kredit: Studi Bank Syariah d…
Penelitian ini membahas tentang hubungan governansi syariah dan tingkat risiko kredit di bank syariah. Unsur governansi yang digunakan adalah jumlah anggota dewan direksi dan dewan komisaris, proporsi komisaris independen, tingkat kepemilikan manajer, tingkat kepemilikan saham institusi, jumlah komite audit, jumlah dewan pengawas syariah, dan kompetensi dari anggota dewan pengawas syariah serta…
- Edisi
- -
- ISBN/ISSN
- -
- Deskripsi Fisik
- xi, 68 p. : il. ; 30 cm.
- Judul Seri
- -
- No. Panggil
- S 15375
Evaluation Of KAP CRT’s Substantive Test Audit Procedure on PT SVT’s Bank…
Laporan magang ini mengevaluasi pelaksanaan kembali proses rekonsiliasi bank, sebagai bagian dari uji substantif untuk audit akhir tahun atas kas dan rekening bank oleh KAP CRT untuk PT SVT. Evaluasi menunjukkan bahwa KAP CRT telah bekerja dengan baik berdasarkan SA 315 (Keberadaan, Kelengkapan, dan Penilaian & Alokasi), memastikan bahwa saldo kas dalam laporan keuangan tercermin secara akurat,…
- Edisi
- -
- ISBN/ISSN
- -
- Deskripsi Fisik
- x, 53 p. : il. ; 30 cm.
- Judul Seri
- -
- No. Panggil
- S 15373
The Talent war : mendapatkan dan mempertahankan orang-orang terbaik organisasi
.
- Edisi
- -
- ISBN/ISSN
- 9794422355
- Deskripsi Fisik
- 208 p. : il. ; 24 cm.
- Judul Seri
- -
- No. Panggil
- 658.31 LAR t
Bureaucratic reforms in four ASEAN countries : a textbook based on research
Includes bibliographical and tables
- Edisi
- -
- ISBN/ISSN
- 9786028966214
- Deskripsi Fisik
- iv, 128 p. : ill. ; 21 cm.
- Judul Seri
- -
- No. Panggil
- 352.63 TJI b
Asia's banking CEOs : the future of finance in Asia
Includes index
- Edisi
- -
- ISBN/ISSN
- 9780470823590
- Deskripsi Fisik
- xiii, 260 p. : ill. ; 24 cm.
- Judul Seri
- -
- No. Panggil
- 332.109225 HOF a
Gen Z @ work : how the next generation is transforming the workplace
Includes bibliographies and index
- Edisi
- -
- ISBN/ISSN
- 62475444
- Deskripsi Fisik
- 309 p. ; 24 cm
- Judul Seri
- -
- No. Panggil
- 658.300842 STI g
Lee Kuan Yew : hard truths to keep Singapore going
Includes bibliographies and index
- Edisi
- -
- ISBN/ISSN
- 9789814266727
- Deskripsi Fisik
- 458 p. : ill. ; 24 cm.
- Judul Seri
- -
- No. Panggil
- 959.570509 LEE
Manage Your Organization as a Portfolio of Learning Curves
As people develop competence in a new domain of expertise, they move along an S Curve: Growth is slow and effortful at the outset, or launch point.It then progresses rapidly as people acquire new skills in a stretch known as the sweet spot. At the peak is mastery, when work becomes easier but the curve flattens. Understanding where your employees are on this S Curve of Learning will help you co…
- Edisi
- January-February 2022
- ISBN/ISSN
- 0017-8012
- Deskripsi Fisik
- 156 p.
- Judul Seri
- Harvard Business Review
- No. Panggil
- -
The Set-Up-To-Fail Syndrome : how good managers cause great people to fail
Includes bibliographies and index
- Edisi
- -
- ISBN/ISSN
- 875849490
- Deskripsi Fisik
- xiv, 280 p. : ill. ; 24 cm.
- Judul Seri
- -
- No. Panggil
- 658.315 MAN s
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah