Found 5 results for your keywords: subject="Frontline employee"

Does the Customer Matter Most? Exploring Strategic Frontline Employees? Influence of Customers, t…

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(Cote, Joseph A.) (Bolander, Willy) (Plouffe, Christopher R) (Hochstein, Bryan)

Branded Service Encounters: Strategically Aligning Employee Behavior with the Brand Positioning

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(Bitner, Mary Jo) (Brown, Stephen W.) (Mandel, Naomi) (Sirianni, Nancy J.)

Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When …

1
(Jong, Ad de) (Ruyter, Ko de) (Hammerschmidt, Maik) (Schepers, Jeroen) (Falk, Thomas)

Sumber stres pada karyawan lini depan perbankan: studi kasus PT Bank Rakyat Indonesia (Persero) T…

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(Leis Suzanawaty (Pembimbing/Promotor)) (Dwi Lianasari)

Analisis Pengaruh Intrinsic Motivation, Polychronocity, Work - Family Confilct Terhadap Service R…

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(Imbuh Sulistyarini (Pembimbing/Promotor)) (Suroso, Siti Maryam)