Found 648 results for your keywords: subject="Loyalt"
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Does Customer Demotion Jeopardize Loyalty?

1
(Hennig-Thurau, Thorsten) (Wagner, Tillman) (Rudolph, Thomas)

Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?

1
(Schmitt, Bernd H.) (Brakus, J. Josko) (Zarantonello, Lia)

Social Identity and the Service—Profit Chain

1
(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)

Private-Label Use and Store Loyalty

1
(Pauwels, Koen) (Ailawadi, Kusum L.) (Steenkamp, Jan-Benedict E.M.)

Critical Incidents and the Impact of Satisfaction on Customer Share

1
(Verhoef, Peter C.) (Doorn, Jenny van)

Delight by Design: The Role of Hedonic versus Utilitarian Benefits

1
(Mahajan, Vijay) (Raghunathan, Rajagopal) (Chitturi, Ravindra)

The Impact of Consumer Perceived CSR on Brand Loyalty in the Green Cosmetics and Beauty Industry:…

1
(Sri Rahayu Hijrah Hati (Pembimbing/Promotor)) (Ira Iriyanty (Penguji)) (Sri Daryanti (Penguji)) (Mochamad Ahmad)

The Long-Term Impact of Loyalty Programs on Consumer Purchase Behavior and Loyalty

1
(Liu, Yuping)

A Longitudinal Examination of Net Promoter and Firm Revenue Growth

1
(Keiningham, Timothy L.) (Aksoy, Lerzan) (Cooli, Bruce) (Andreassen, Tor Wallin)

A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderatin…

2
(Keiningham, Timothy L.) (Cooil, Bruce) (Aksoy, Lerzan) (Hsu, Michael)

Analisis Pengaruh Social Media Marketing Activities terhadap Perceived Value, Online Brand Engage…

1
(Karto Adiwijaya (Pembimbing/Promotor)) (Riffely Dewi Astuti (Penguji)) (Adrian Achyar (Penguji)) (Angela Sunjaya)

Whence Consumer Loyalty?

3
(Oliver, Richard L.)

Does more money buy more happiness on the job?

1
(Wyld, David C.)

the Apple store effect: does organizational identification trickle down to customers?

1
(Coget, Jean-Francois)

Peranan Influencer Produk Kosmetik Lokal dalam Memengaruhi Repurchase Intention: Studi pada Beaut…

1
(Hapsari Setyowardhani (Pembimbing/Promotor)) (Sumiyarto (Penguji)) (Sri Rahayu Hijrah Hati (Penguji)) (Catherine Shanda Riviana)

Consumer Trust, Value, and Loyalty in Relational Exchanges

1
(Singh, Jagdip) (Sirdeshmukh, Deepak) (Sabol, Barry)

Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Cu…

1
(Verhoef, Peter C.)

Adaptasi Unified Theory of Acceptance and Use of Technology 3 dan Theory of Reasoned Action dalam…

1
(Fandis Ekyawan (Pembimbing/Promotor)) (Sri Daryanti (Penguji)) (Rambat Lupiyoadi (Penguji)) (Karin Vacirajani)

Consumer-Company Identification: A Framework for Understanding Consumers' Relationships with Comp…

1
(Bhattacharya, C.B.) (Sen, Sankar)

Analisis Pengaruh Cross-Channel Consistency terhadap Brand Loyalty melalui Brand Trust dan Cons…

1
(Gita Gayatri (Pembimbing/Promotor)) (Elevita Yuliati (Penguji)) (Nurdin Sobari (Penguji)) (Amira Zahra Salim)
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