Found 54 results for your keywords: subject="Relationship management"
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Pengaruh Customer Relationship Management Berbasis Artificial Intelligence (AI-CRM) terhadap Terc…

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(Nurdin Sobari (Pembimbing/Promotor)) (Karto Adiwijaya (Penguji)) (Daniel Tumpal Hamonangan Aruan (Penguji)) (Dinda Wahyu Risanti)

Analisis Pengaruh CRM, Service Quality, dan Customer Satisfaction terhadap Customer Loyalty dan W…

1
(Gita Gayatri (Pembimbing/Promotor)) (Arga Hananto (Penguji)) (Yeshika Alversia (Penguji)) (Shafira Taqiyya)

Managing Knowledge in International Firms: What role does customer knowledge play in building cus…

1
(Isfandiarni (Pembimbing/Promotor)) (Anindya Keishia Amberlyn)

The Customer relationship management process: its measurement and impact on performance

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(Reinartz, Werner J.) (Hoyer, Wayne D.) (Krafft, Manfred)

From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior

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(Janakiraman, Ramkumar) (Bezaweda, Ram) (Kumar, Ashish) (Rishika, Rishika) (Kannan, P K)

Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category Characte…

1
(Shankar, Venkatesh) (Kushwaha, Tarun)

Passive and Active Opportunism in Interorganizational Exchange

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(Jap, Sandy D.) (Griffith, David A.) (Seggie, Steven H.)

Customer Relationship Management: Pengembangan Memakai Konsep-konsep di Pemasaran

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(Heruwasto, I)

The Impact of customer relationship management implementation on cost and profit efficiencies: ev…

1
(Jayachandran, Satish) (Krasnikov, Alexander) (Kumar V.)

The Importance of modeling temporal dependence of timing and quantity in direct marketing

1
(Allenby, Greg M.) (Jen, Lichung) (Chou, Chien-Heng)

What's your Google strategy?

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(Yoffie, David B.) (Hagiu, Andrei)

Optimal marketing strategies for a customer data intermedia

1
(Sudhir, K.) (Pancras, Joseph)

Optimal customer relationship management using Bayesian decision theory: an application for custo…

1
(Kumar, V.) (Venkatesan, Rajkumar) (Bohling, Timothy)

Dynamic customer relationship management: incorporating future considerations into the service re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Making sales technology effective

1
(Perreault, William D.) (Hunter, Gary K.)

Friends, businesspeople, and relationship roles: a conceptual framework and a research agenda

1
(Heide, Jan B.) (Wathne, Kenneth H.)

Consumer switching costs: a typology, antecedents, and consequences

1
(Mahajan, Vijay) (Burnham, Thomas A.) (Frels, Judy K.)

The Hidden minefields in the adoption of sales force automation technologies

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(Speier, Cheri) (Venkatesh, Viswanath)

Balancing acquisition and retention resources to maximize customer profitability

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(Thomas, Jacquelyn S.) (Reinartz, Werner)

Determinants of customers' responses to customized offers: conceptual framework and research prop…

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(Simonson, Itamar)
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