Found 20 results for your keywords: subject="Service management"

Fighting Bias on the Front Lines

1
(Feldberg, Alexandra C) (Kim, Tami)

Strategi peningkatan kualitas pelayanan kepegawaian pada badan kepoegawaian Daerah Provinsi DKI J…

1
(Prijono Tjiptoheridjanto (Pembimbing/Promotor)) (Finky Sudradjat)

How fidelity invests in service professionals

1
(McColgan, Ellyn A.)

Menakar kadar intervensi birokrat

1
(Masud, Didin Abidin)

Aspek internal control dalam rekrutmen karyawan

1
(Tan, Sony)

Working in the right mind

1
(Harrow, Linsay)

Analisis dan audit atas perjanjian kerja sama operasi PT AAA

1
(Taufik Hidayat (Pembimbing/Promotor)) (Teresa Riantika)

Service management operations, strategy, and information technology James A. Fitzsimmons

1
(Fitzsimmons, James A.) (Fitzsimmons, Mona J.)

Service management : operating decisions David A. Collier

1
(Collier, David A.)

Managing services marketing, operations, and human resources Christopher H. Lovelock

1
(Lovelock, Christopher H.)

Service management effectiveness : balancing strategy, organization and human resources, operatio…

1
(Chase, Richard B.) (Cummings, Thomas G.) (Bowen, David E.)

Managing services : marketing, operations, and human resources Christopher H. Lovelock

1
(Lovelock, Christopher H.)

Pengukuran kualitas layanan lembaga pendidikan dengan servqual dan pengaruh kualitas layanan terh…

1
(Widjatmaka, Tri)

Service management : operations, strategy, information technology

1
(Fitzsimmons, James A.) (Fitzsimmons, MonaJ.)

Analisis desain layanan Helpdesk untuk meningkatkan kepuasan pengguna sistem informasi di PT Telk…

1
(Siswantoro, Deot) (Sonny Irawan (Pembimbing/Promotor))

Pengaruh locus attribution pada pemulihan kegagalan layanan : suatu pendekatan teori resource exc…

1
(Yolanda Masnita)

Peranan call center industri perbankan dan telepon seluler dalam proses service encounter diajuka…

1
(Rizal, Doni)

Strategi diferensiasi pada PT. Merpati Nusantara (suatu kasus diferensiasi layanan melalui penera…

1
(Sukandi)

Service management : managing the image

1
(Jan Hendrik Peters)

Layanan internet banking sebagai salah satu strategi untuk meningkatkan layanan PT Bank Internasi…

1
(Noor, Arbelly)