Found 52 results for your keywords: subject="management studies"
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Making Sales Technology Effective

2
(Perreault, William D.) (Hunter, Gary K.)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

1
(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

1
(Moorman, Christine) (Srinivasan, Raji)

Christine MoormanThe Role of Marketing

3
(Rust, Roland T.) (Moorman, Christine)

Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Market…

3
(Shervani, Tasadduq) (Srivastava, Rajendra K.) (Fathey, Liam)

Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Re…

1
(Winer, Russell S.) (Lemon, Katherine N.) (White, Tiffany Barnett)

Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships

1
(Johnson, Michael D.) (Selnes, Fred)

The Effect of Expiration Dates and Perceived Risk on Purchasing Behavior in Grocery Store Perisha…

1
(Tsiros, Michael) (Heilman, Carrie M)

Balancing Acquisition and Retention Resources to Maximize Customer Profitability

1
(Kumar, V.) (Thomas, Jacquelyn S.) (Reinartz, Werner)

Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Prop…

1
(Simonson, Itamar)

Friends, Businesspeople, and Relationship Roles: A Conceptual Framework and a Research Agenda

1
(Heide, Jan B.) (Wathne, Kenneth H.)

Taking stock of what we know about mergers and acquisitions: a review and research agenda

1
(Carpenter, Mason A.) (McNamara, Gerry) (Devers, Cynthia E.) (Haleblian, Jerayr) (Davison, Robert B.)

Knowledge exchange and combination: the role of human resource practices in the performance of hi…

1
(Smith, Ken G.) (Collins, Christopher J.)

Favoritism in mutual fund families? evidence on strategic cross-fund subsidization

1
(Gaspar, Jose) (Miguel) (Massa, Massimo) (Matos, Pedro)

Creating value in the face of declining performance: firm strategies and organizational recovery

1
(Hitt, Michael A.) (Sirmon, David G.) (Morrow, J. L.) (Holcomb, Tim R.)

A Power perspective to interunit knowledge transfer: linking knowledge attributes to unit power a…

1
(Ho, Violet T.) (Wong, Sze) (Sze)

Guest editors' introduction to the special issue: Why is there a resource-based view? toward a th…

1
(Walker, Gordon) (Hoopes, David G.) (Madsen, Tammy L.)

Scanning dynamic competitive landscapes: a market-based and resource-based framework

1
(Peteraf, Margaret A.) (Bergen, Mark E.)

Doing the right thing and knowing the right tDoing the right thing and knowing the right thing to…

1
(Makadok, Richard)

Industry, corporate, and segment effects and business performance: A non-parametric approach

1
(Ruefli, Timothy W.) (Wiggins, Robert R.)
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