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Hal. Akhir
Reducing Adverse Selection through Customer Relationship Management
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(Gruca, Thomas S.) (Cao, Yong)
Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance O…
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(Homburg, Christian) (Hoyer, Wayne D.) (Fassnacht, Martin)
Understanding Service Convenience
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(Grewal, Dhruv) (Berry, Leonard L.) (Seiders, Kathleen)
Navigating shareholder influence: compensation plans and the shareholder approval process.
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(Brandes, Pamela) (Goranova, Maria) (Hall, Steven)
"Listening in" to Find and Explore New Combinations of Customer Needs
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(Urban, Glen L.) (Hauser, John R.)
Antecedents and Consequences of the Service Climate in Boundary-Spanning Self-Managing Service Teams
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(Jong, Ad de) (Ruyter, Ko de) (Lemmink, Jos)
Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organ…
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(Mowen, John C.) (Brown, Tom J.) (Donavan, D. Todd)
Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships
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(Johnson, Michael D.) (Selnes, Fred)
Evolving to a New Dominant Logic for Marketing
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(Lusch, Robert F.) (Vargo, Stephen L.)
Evaluasi Prosedur Audit Substantif KAP IZN atas Akun Biaya Dibayar Di Muka PT MKA = Evaluation of…
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(Siti Nuryanah (Pembimbing/Promotor)) (Feri Priatna (Penguji)) (Tubagus Muhammad Yusuf Khudri (Penguji)) (Ibnu Fadhil Hadyan)
Evaluation of Compliance Audit Procedures of Financial Services Authority for Securities Crowdfun…
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(Mahdan Ibrahim (Penguji)) (Siti Nurwahyuningsih Harahap (Penguji)) (Feri Priatna (Pembimbing/Promotor)) (Raine Richmond Widjaja)
Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dom…
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(Berens, Guido) (Van Riel, Cees B.M.) (Van Bruggen, Gerrit H.)
Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performanc…
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(Netemeyer, Richard G.) (Maxham, James G., III) (Pullig, Chris)
Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Ser…
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(Bitner, Mary Jo) (Brown, Stephen W.) (Meuter, Matthew L.) (Ostrom, Amy L.)
Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relation…
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(Gremler, Dwayne D.) (Hennig-Thurau, Thorsten) (Groth, Markus) (Paul, Michael)
The Rise and fall of finance and the end of the society of organizations
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(Davis, Gerald F.)
Corporate social responsibility at the margins: Firms' responses to marginal inclusion on the Vau…
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(Tan, David) (Jung, Wooseok) (Sharkey, Amanda)
Ethical decision making: more needed than good intentions
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(Prentice, Robert A.)
When is foreignness an asset or a liability? Explaining the performance differential between fore…
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(Nachum, Lilach)
Examining The Influence of Digital Financial Ecosystem On Cashless Transaction Adoption in 10 ASE…
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(Permata Wulandari (Pembimbing/Promotor)) (Mutiara Baby Admeinasthi (Penguji)) (Mona Ridho Sidjabat (Penguji)) (Nadiella Shilma Nugrianti)
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