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Analisis biaya manfaat pola business to business pengangkutan sampah kawasan berpengelola di Prop…

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(Alin Halimatussadiah (Pembimbing/Promotor)) (Prastiwi, Yulianti)

Pengantar metode riset bisnis di perguruan tinggi ( meneliti itu mudah )

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(Harahap, Akhir Matua)

Do pre-retirement work and personal factors shape happiness as a retiree?

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(Bozionelos, Nikos) (Bozionelos, Giorgos)

Do early acquisitions sink IPO performance?

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(Combs, James G.) (Zorn, Michelle L.)

Making Sales Technology Effective

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(Perreault, William D.) (Hunter, Gary K.)

How does vivid language shape investor judgments?

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(Zhu, Yunxia) (Zhang, Allee M.)

The Social Influence of Brand Community: Evidence from European Car Clubs

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(Algesheimer, Rene) (Dholakia, Utpal M.) (Herrman, Andreas)

Customer Strategy: Observations from the Trenches

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(Rogers, Martha)

Making Customer Relationship Management Work: The Measurement and Profitable Management of Custom…

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(Ryals, Lynette)

Reducing Adverse Selection through Customer Relationship Management

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(Gruca, Thomas S.) (Cao, Yong)

The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Custome…

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(Gustafsson, Anders) (Johnson, Michael D.) (Roos, Inger)

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

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(Mithas, Sunil) (Krishnan, M.S.) (Fornell, Claes)

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

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(Moorman, Christine) (Srinivasan, Raji)

The Role of Relational Information Processes and Technology Use in Customer Relationship Management

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(Sharma, Subhash) (Jaychandran, Satish) (Kaufman, Peter) (Raman, Pushkala)

A Strategic Framework for Customer Relationship Management

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(Payne, Adrian) (Frow, Pennie)

A Customer Relationship Management Roadmap: What Is Known, Potential Pitfalls, and Where to Go

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(Staelin, Richard) (Boulding, William) (Ehret, Michael) (Johnston, Wesley J.)

Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale …

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(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)

Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

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(Grewal, Dhruv) (Seiders, Kathleen) (Voss, Glenn B.) (Godfrey, Andrea L.)

Whence Consumer Loyalty?

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(Oliver, Richard L.)

Do active boards of directors add value to their firms?

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(Largay III, James A.) (Qiu, Xiaodong)
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