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Riding the Saddle: How Cross-Market Communications Can Create a Major Slump in Sales

Goldenberg, Jacob - ; Libai, Barak - ; Muller, Eitan - ;

Using data on a large number of innovative products in the consumer electronics industry, the authors find that between one-third and one-half of the sales cases involved the following pattern: an initial peak, then a trough of sufficient depth and duration to exclude random fluctuations, and eventually sales levels that exceeded the initial peak. This newly identified pattern, which the authors call a "saddle," is explained by the dual-market phenomenon that differentiates between early market adopters and main market adopters as two separate markets. If these two segments-the early market and the main market-adopt at different rates, and if this difference is pronounced, then the overall sales to the two markets will exhibit a temporary decline at the intermediate stage. The authors employ both empirical analysis and cellular automata, an individual-level, complex system modeling technique for generating and analyzing data, to investigate the conditions under which a saddle occurs. The model highlights the importance of cross-market communication in determining the existence of a saddle. At low levels of this parameter, more than 50% of the cases of new product growth involved a saddle. This percentage gradually decreased as the parameter increased, and at values close to the within-market parameters, the proportion of saddle occurrences dropped below 5%.


Ketersediaan

Call NumberLocationAvailable
JM6602PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2002
EdisiVol. 66, No. 2, Apr., 2002
Subjeksales
Market
Cross-market
Saddle
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik16 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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