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The Short- and Long-Term Impact of an Assortment Reduction on Category Sales

Verhoef, Peter C. - ; Fok, Dennis - ; Sloot,, Laurens M. - ;

In a collaborative study with a major Dutch retailer, the authors assess the short- and long-term effects of a 25% item reduction on category sales. On an aggregate level, a major assortment reduction can lead to substantive short-term category sales losses but only a weak negative long-term category sales effect. Short-term category sales losses are caused mainly by fewer category purchases by former buyers of delisted detergent items. However, the results also show that the assortment reduction attracts new category buyers. These new buyers partially offset the sales losses among former buyers of the delisted items. The collection of supplemental process data on assortment perceptions and actual search time in the test stores before and after the assortment reduction provides evidence that delisting results in an increase in perceived search efficiency and a decrease in actual search time.


Ketersediaan

Call NumberLocationAvailable
JM4306PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2006
EdisiVol. 43, No. 4 (Nov., 2006), pp. 536-548
SubjekConsumer behavior
Marketing research
Promotion strategy
Pricing Strategy
Promotion profitability
Promotional effectiveness
Retailer Marketing
Retail Analytics
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik13 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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