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Does In-Store Marketing Work? Effects of the Number and Position of Shelf Facings on Brand Attention and Evaluation at the Point of Purchase

Bradlow, Eric T. - ; Chandon, Pierre - ; Hutchinson, J. Wesley - ; Young, Scott H. - ;

Recent trends in marketing have demonstrated an increased focus on in-store expenditures with the hope of "grabbing consumers" at the point of purchase, but does this make sense? To help answer this question, the authors examine the interplay between in-store and out-of-store factors on consumer attention to and evaluation of brands displayed on supermarket shelves. Using an eye-tracking experiment, they find that the number of facings has a strong impact on evaluation that is entirely mediated by its effect on visual attention and works particularly well for frequent users of the brand, for low-market-share brands, and for young and highly educated consumers who are willing to trade off brand and price. They also find that gaining in-store attention is not always sufficient to drive sales. For example, top- and middle-shelf positions gain more attention than low-shelf positions; however, only top-shelf positions carry through to brand evaluation. The results underscore the importance of combining eye-tracking and purchase data to obtain a full picture of the effects of in-store and out-of-store marketing at the point of purchase. Printed journal


Ketersediaan

Call NumberLocationAvailable
JM7306PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2009
EdisiVol. 73, No. 6, Nov., 2009
SubjekConsumer behavior
Marketing
Brands
Impact analysis
studies
Point of sale systems
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik17 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Does In-Store Marketing Work? Effects of the Number and Position of Shelf Facings on Brand Attention and Evaluation at the Point of Purchase

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