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Recent trends in marketing have demonstrated an increased focus on in-store expenditures with the hope of "grabbing consumers" at the point of purchase, but does this make sense? To help answer this question, the authors examine the interplay between in-store and out-of-store factors on consumer attention to and evaluation of brands displayed on supermarket shelves. Using an eye-tracking experiment, they find that the number of facings has a strong impact on evaluation that is entirely mediated by its effect on visual attention and works particularly well for frequent users of the brand, for low-market-share brands, and for young and highly educated consumers who are willing to trade off brand and price. They also find that gaining in-store attention is not always sufficient to drive sales. For example, top- and middle-shelf positions gain more attention than low-shelf positions; however, only top-shelf positions carry through to brand evaluation. The results underscore the importance of combining eye-tracking and purchase data to obtain a full picture of the effects of in-store and out-of-store marketing at the point of purchase. Printed journal
Call Number | Location | Available |
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JM7306 | PSB lt.dasar - Pascasarjana | 1 |
Penerbit | Chicago, IL: American Marketing Association 2009 |
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Edisi | Vol. 73, No. 6, Nov., 2009 |
Subjek | Consumer behavior Marketing Brands Impact analysis studies Point of sale systems |
ISBN/ISSN | 0022-2429 |
Klasifikasi | NONE |
Deskripsi Fisik | 17 p. |
Info Detail Spesifik | Journal of Marketing |
Other Version/Related | Tidak tersedia versi lain |
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