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Maketing, business processes, and shareholder value: an organizationally embedded view of marketing activities and the discipline of marketing

Fahey, Liam - ; Srivastava, Rajendra K. - ; Shervani, Tasadduq A. - ;

A study is presented that develops a framework for understanding the integration of marketing with business processes and shareholder value. The framework redefines marketing phenomena as embedded in 3 core business processes that generate value for customers - product development management, supply chain management, and customer relationship management - which in turn create shareholder value. Such a conceptualization of marketing has the potential to introduce dramatic shifts in the scope, content, and influence of marketing in the organization. The study highlights the implications of an organizationally embedded view of marketing for the future of marketing theory and practice.Hardcopy


Ketersediaan

Call NumberLocationAvailable
IM1700508PSB lt.dasar - Pascasarjana1
Penerbit: American Marketing Association
Edisi-
SubjekMarketing management
studies
Shareholders wealth
Processes
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisik-
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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