The increasung amount of electronic word of mouth ( eWOM ) has significantly affected the way consumers make purchases decisions..Printed Journal
Anchoring, the biasing of estimates toward a previously considered value, is a long-standing and oft-studied phenomenon in consumer research. However, most anchoring work has been in the lab, and the results from field work have been mixed. Here, the authors use real transactions from an empirically investigated and commercially-employed pricing scheme (?pay what you want?) to better understand…